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Home: Software: Help Desk
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- ActivDesk SQL
ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
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- Auratech Software
Australian based company that provides the Client Integrated Support System.
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- Carpio Helpdesk
Basic CRM software solution for small business with several articles on CRM.
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- Control-F1 Software
Helpdesk software with advanced desktop sharing, communication, diagnostic and system management tools.
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- DeskPRO.com
An integrated script to manage customer sales and support. Uses a mySQL database backend and allows for flexibility in implementation. Prices, list of features, and several demonstration scenarios.
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- Double IS
Software for facilities managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
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- Easy Access Help Desk
Offers a help desk software application for businesses, software support and call center solutions.
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- Help Desk Software Central
Offering customizable help desk software products for customer relationship and service management, integration support, and consulting businesses.
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- HelpDeskPro
Customer support software to aid any business.
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- HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
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- Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
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- ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
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- Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
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- Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
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- LBE Helpdesk
Designed to run on the desktop or the web, as well as integrate with e-mail applications.
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- NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
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- PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
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- SCM SQL
Describes an enterprise-level CRM Help Desk solution that covers multiple customer care disciplines.
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- SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
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- Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
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